Delivery
Every piece is made to order and ships insured from our atelier in India within a timeframe awaiting confirmation. Shipping is complimentary worldwide, and duties and taxes are included at checkout, so there's nothing more to pay on delivery.
Returns
Changed your mind? Return your unworn piece within 30 days of delivery, with its module, charger and original packaging. Engraved pieces are exchange-only.
Size exchange
Your first size exchange is complimentary within 30 days.
Faulty items
If something isn't right, we'll repair, replace or refund it at no cost to you.
Wearable conditions
Please unpair your bracelet from the Tulsy AI app before returning it.
FAQ
Do I need the jewellery to use Tulsy AI?
No. Tulsy AI works on its own. The bracelet adds continuous signals, so you log less and Tulsy learns more.
How is this different from Oura, Whoop or Apple Watch?
Those apply the same scoring to everyone. Tulsy AI interprets your signals through female hormonal biology, and a House of Tulsy piece is fine jewellery first.
Does it work on Android and iPhone?
Yes, both.
How long does the battery last?
5 to 7 days per charge, with a full charge in under 90 minutes.
Can I swim or shower in it?
No. It's splash-resistant, so remove it before swimming, bathing or showering.
Is it real gold?
Choose 18K gold vermeil or solid 9K, 14K or 18K gold. Solid gold pieces are hallmarked.
What happens when the technology ages?
Module replacement policy: awaiting confirmation.
Is Premium included?
Yes, 12 months of Tulsy AI Premium with every piece.
Is my data private?
Encrypted, never sold, never shared, and yours to export or delete.